Non Warranty Service
Description
Service for PC hardware and components that have had their warranty voided due to physical damage. This service is intended to be used for when a customer would like Mwave to act as a service agent (in their interest) to process a non warrant-able repair with a service center or manufacturer. Additional costs may be incurred due to charges from the repairer.
Delivery
Australia
Standard Shipping 4-7 business days: AU $8.95*
Express Shipping 1-3 business days: AU $15*
International Shipping
New Zealand 9-12 business days: AU$21*
*During peak promotional periods, please allow additional time for your order dispatch.
Learn more
Returns
While we can’t offer a refund or replacement if you simply change your mind, we’re here to help if your item has a problem under Australian Consumer Law. You may be entitled to a refund or exchange if an item has a major problem. This is when the item:
- has a problem that would have stopped someone from buying the item if they had known about it
- is unsafe
- is significantly different from the sample or description
- doesn't do what we said it would, or what you asked for and can't be easily fixed
If the problem is not major, we will repair the item within a reasonable time. If it can’t be repaired in a reasonable time, we’ll offer a suitable resolution such as a refund or replacement. Please keep your proof of purchase — e.g. your receipt.
Read more
Description
Service for PC hardware and components that have had their warranty voided due to physical damage. This service is intended to be used for when a customer would like Mwave to act as a service agent (in their interest) to process a non warrant-able repair with a service center or manufacturer. Additional costs may be incurred due to charges from the repairer.
Delivery
Australia
Standard Shipping 4-7 business days: AU $8.95*
Express Shipping 1-3 business days: AU $15*
International Shipping
New Zealand 9-12 business days: AU$21*
*During peak promotional periods, please allow additional time for your order dispatch.
Learn more
Returns
While we can’t offer a refund or replacement if you simply change your mind, we’re here to help if your item has a problem under Australian Consumer Law. You may be entitled to a refund or exchange if an item has a major problem. This is when the item:
- has a problem that would have stopped someone from buying the item if they had known about it
- is unsafe
- is significantly different from the sample or description
- doesn't do what we said it would, or what you asked for and can't be easily fixed
If the problem is not major, we will repair the item within a reasonable time. If it can’t be repaired in a reasonable time, we’ll offer a suitable resolution such as a refund or replacement. Please keep your proof of purchase — e.g. your receipt.
Read more
Non Warranty Service - Service for PC hardware and components that have had their warranty voided due to physical damage. This service is intended to be used for when a customer would like Mwave to act as a service agent (in their interest) to process a non warrant-able repair with a service center or manufacturer. Additional costs may be incurred due to charges from the repairer.
Service for PC hardware and components that have had their warranty voided due to physical damage. This service is intended to be used for when a customer would like Mwave to act as a service agent (in their interest) to process a non warrant-able repair with a service center or manufacturer. Additional costs may be incurred due to charges from the repairer.