Customer Service Help & Support Centre

How can I contact Mwave Australia?

During our operation hours, Mwave Live Chat should be the most efficient option with the least traffic jam. Our service line (1300 727 446) is your option as well, but you may experience some delays from time to time due to the heavy demands usually.

Outside of our operation hours, usually email ([email protected]) is the best one for general inquires.

Our contact details can be also found from Contact Us at button of each page.

Note that any modification/cancellation requests need to be lodged via our job/ticket system after you logged in- this is the only method that ensures the changes requested will be addressed. We require all changes down in writing, so we are unable to do these via phone.

Any Warranty/Return request also has to be lodged through the job/ticket system after you logged in. We do not handle Warranty/Return requests via phone or live chat.

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