{"product_id":"hp-3-year-next-business-day-onsite-laserjet-pro-m521-printer-support-ac02268","title":"HP 3 Year Next Business Day Onsite LaserJet Pro M521 Printer Support","description":"\u003ch2 style=\"font-family: sans-serif, Arial; margin: 10px 0px; font-weight: 700; line-height: 20px; color: rgb(0, 136, 204); text-rendering: optimizeLegibility; font-size: 14px !important;\"\u003e\u003cspan style=\"font-family:verdana,geneva,sans-serif;\"\u003e\u003cspan style=\"font-size:16px;\"\u003eHP Hardware Support Onsite Service\u003c\/span\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\n\u003cp style=\"font-family: sans-serif, Arial; margin: 0px; font-size: 12px;\"\u003e\u003cspan style=\"font-family:verdana,geneva,sans-serif;\"\u003e\u003cspan style=\"font-size:16px;\"\u003eHP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\n\u003cp style=\"font-family: sans-serif, Arial; margin: 0px; font-size: 12px;\"\u003e\u003cspan style=\"font-family:verdana,geneva,sans-serif;\"\u003e\u003cspan style=\"font-size:16px;\"\u003eYou have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\n\u003cp style=\"font-family: sans-serif, Arial; margin: 0px; font-size: 12px;\"\u003e\u003cspan style=\"font-family:verdana,geneva,sans-serif;\"\u003e\u003cspan style=\"font-size:16px;\"\u003eService-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\n\u003ch3 style=\"font-family: sans-serif, Arial; margin: 10px 0px; font-weight: 700; line-height: 20px; color: rgb(0, 136, 204); text-rendering: optimizeLegibility; font-size: 14px !important;\"\u003e\u003cspan style=\"font-family:verdana,geneva,sans-serif;\"\u003e\u003cspan style=\"font-size:16px;\"\u003eFeatures:\u003c\/span\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\n\u003cul style=\"font-family: sans-serif, Arial; padding-right: 0px; padding-left: 0px; margin: 0px 0px 0px 20px; list-style-position: initial; list-style-image: initial; font-size: 12px;\"\u003e\n\t\u003cli style=\"line-height: 20px;\"\u003e\u003cspan style=\"font-family:verdana,geneva,sans-serif;\"\u003e\u003cspan style=\"font-size:16px;\"\u003eRemote problem diagnosis and support\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\t\u003cli style=\"line-height: 20px;\"\u003e\u003cspan style=\"font-family:verdana,geneva,sans-serif;\"\u003e\u003cspan style=\"font-size:16px;\"\u003eOnsite hardware support\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\t\u003cli style=\"line-height: 20px;\"\u003e\u003cspan style=\"font-family:verdana,geneva,sans-serif;\"\u003e\u003cspan style=\"font-size:16px;\"\u003eReplacement parts and materials included\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\t\u003cli style=\"line-height: 20px;\"\u003e\u003cspan style=\"font-family:verdana,geneva,sans-serif;\"\u003e\u003cspan style=\"font-size:16px;\"\u003eService-level options with different coverage windows\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\t\u003cli style=\"line-height: 20px;\"\u003e\u003cspan style=\"font-family:verdana,geneva,sans-serif;\"\u003e\u003cspan style=\"font-size:16px;\"\u003eService-level options with different onsite response time for hardware support\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\t\u003cli style=\"line-height: 20px;\"\u003e\u003cspan style=\"font-family:verdana,geneva,sans-serif;\"\u003e\u003cspan style=\"font-size:16px;\"\u003eEscalation management\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\t\u003cli style=\"line-height: 20px;\"\u003e\u003cspan style=\"font-family:verdana,geneva,sans-serif;\"\u003e\u003cspan style=\"font-size:16px;\"\u003eAccess to electronic support information and services\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Hp","offers":[{"title":"Default Title","offer_id":47995063992451,"sku":"AC02268","price":202.95,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0708\/6633\/7923\/files\/AC02268_1.jpg?v=1787796773","url":"https:\/\/www.mwave.com.au\/products\/hp-3-year-next-business-day-onsite-laserjet-pro-m521-printer-support-ac02268","provider":"Mwave","version":"1.0","type":"link"}