{"product_id":"hp-3-year-active-care-next-business-day-onsite-desktop-hardware-support-ab50857","title":"HP 3 year Active Care Next Business Day Onsite Desktop Hardware Support","description":"\u003cdiv class=\"span18\" style=\"margin: 0px 19.9375px 0px 0px; padding: 0px; box-sizing: border-box; display: inline-block; vertical-align: top; width: 690.062px; color: rgb(0, 0, 0); font-family: HPSimplified, Arial; font-size: 16px;\"\u003e\n\u003cdiv id=\"overviewDetails\" style=\"margin: 0px; padding: 0px; box-sizing: border-box;\"\u003e\n\u003ch5 class=\"hpui-heading\" style=\"margin: 0px 0px 5px; padding: 0px; font-family: \" hp simplified arial sans-serif text-transform: capitalize font-size: line-height: box-sizing: border-box\u003e\u003cstrong style=\"box-sizing: border-box;\"\u003eOverview\u003c\/strong\u003e\u003c\/h5\u003e\n\n\u003cdiv id=\"cpc-overview-wrapper\" style=\"margin: 0px; padding: 0px; box-sizing: border-box;\"\u003e\n\u003cp class=\"cpc-overview\" style=\"margin: 15px 0px 8px 20px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003eHP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\n\u003cdiv id=\"benefitDetails\" style=\"margin: 0px; padding: 0px; box-sizing: border-box;\"\u003e\n\u003cdiv class=\"hpui-primary-horizontal-divider hpui-margin-top-40 hpui-margin-bottom-20\" style=\"margin: 10px 0px; padding: 0px; border-width: 0px 0px 1px; border-bottom-style: solid; border-bottom-color: rgb(0, 0, 0); border-left-style: initial; border-left-color: initial; border-right-style: initial; border-right-color: initial; border-top-style: initial; border-top-color: initial; box-sizing: border-box;\"\u003e \u003c\/div\u003e\n\n\u003ch5 class=\"hpui-heading\" style=\"margin: 0px 0px 5px; padding: 0px; font-family: \" hp simplified arial sans-serif text-transform: capitalize font-size: line-height: box-sizing: border-box\u003e\u003cstrong style=\"box-sizing: border-box;\"\u003eBenefits\u003c\/strong\u003e\u003c\/h5\u003e\n\n\u003cdiv id=\"cpc-benefits-wrapper\" style=\"margin: 15px 0px 0px 20px; padding: 0px; box-sizing: border-box;\"\u003e\n\u003cp class=\"cpc-benefits\" style=\"margin: 0px 0px 8px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003e\u003cstrong style=\"box-sizing: border-box;\"\u003eFast response times\u003c\/strong\u003e: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.\u003c\/p\u003e\n\n\u003cp class=\"cpc-benefits\" style=\"margin: 0px 0px 8px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003e\u003cstrong style=\"box-sizing: border-box;\"\u003eQuick resolutions\u003c\/strong\u003e: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.\u003c\/p\u003e\n\n\u003cp class=\"cpc-benefits\" style=\"margin: 0px 0px 8px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003e\u003cstrong style=\"box-sizing: border-box;\"\u003eHigh device uptime\u003c\/strong\u003e: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\n\u003cdiv id=\"featuresDetails\" style=\"margin: 0px; padding: 0px; box-sizing: border-box;\"\u003e\n\u003cdiv class=\"hpui-primary-horizontal-divider hpui-margin-top-40 hpui-margin-bottom-20\" style=\"margin: 10px 0px; padding: 0px; border-width: 0px 0px 1px; border-bottom-style: solid; border-bottom-color: rgb(0, 0, 0); border-left-style: initial; border-left-color: initial; border-right-style: initial; border-right-color: initial; border-top-style: initial; border-top-color: initial; box-sizing: border-box;\"\u003e \u003c\/div\u003e\n\n\u003ch5 class=\"hpui-heading\" style=\"margin: 0px 0px 5px; padding: 0px; font-family: \" hp simplified arial sans-serif text-transform: capitalize font-size: line-height: box-sizing: border-box\u003e\u003cstrong style=\"box-sizing: border-box;\"\u003eFeatures\u003c\/strong\u003e\u003c\/h5\u003e\n\n\u003cdiv id=\"cpc-features-wrapper\" style=\"margin: 15px 0px 0px 20px; padding: 0px; box-sizing: border-box;\"\u003e\n\u003cp class=\"cpc-features\" style=\"margin: 0px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003eHP TechPulse predictive and proactive alerts and notifications\u003c\/p\u003e\n\n\u003cp class=\"cpc-features\" style=\"margin: 0px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003eHardware health monitoring, provides updated fast health checks on devices in your fleet\u003c\/p\u003e\n\n\u003cp class=\"cpc-features\" style=\"margin: 0px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003eHardware device information – including BIOS and firmware updates\u003c\/p\u003e\n\n\u003cp class=\"cpc-features\" style=\"margin: 0px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003eAuto-ticketing – for hard disk drives \u0026amp; batteries needing replacement\u003c\/p\u003e\n\n\u003cp class=\"cpc-features\" style=\"margin: 0px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003eRemote problem diagnosis and support\u003c\/p\u003e\n\n\u003cp class=\"cpc-features\" style=\"margin: 0px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003eNext business day onsite hardware support [1]\u003c\/p\u003e\n\n\u003cp class=\"cpc-features\" style=\"margin: 0px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003eReplacement parts and materials\u003c\/p\u003e\n\n\u003cp class=\"cpc-features\" style=\"margin: 0px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003eFirmware updates for selected products\u003c\/p\u003e\n\n\u003cp class=\"cpc-features\" style=\"margin: 0px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003e[1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com\/go\/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.\u003c\/p\u003e\n\n\u003cp class=\"cpc-features\" style=\"margin: 0px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003e[2] Internet access with connection to Tech Pulse portal is required. For full system requirements, please visit http:\/\/www.hpdaas.com\/requirements\u003c\/p\u003e\n\n\u003cp class=\"cpc-features\" style=\"margin: 0px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003eService levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com\/go\/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.\u003c\/p\u003e\n\n\u003cp class=\"cpc-features\" style=\"margin: 0px; padding: 0px; line-height: 22px; box-sizing: border-box;\"\u003e \u003c\/p\u003e\n\n\u003ch2 class=\"hpui-standalone-link-list hpui-heading\" style=\"margin: 0px; padding: 0px; font-size: 18px; font-family: \" hp simplified arial sans-serif color: rgb text-transform: capitalize line-height: font-weight: bold box-sizing: border-box\u003eProducts Covered By This HP Care Pack Service\u003c\/h2\u003e\n\n\u003col class=\"hpui-standalone-link-list\" style=\"margin: 7px 0px; padding-right: 0px; padding-left: 0px; list-style-type: none; box-sizing: border-box; color: rgb(0, 0, 0); font-family: HPSimplified, Arial; font-size: 16px;\"\u003e\n\t\u003cli style=\"margin: 0px; padding: 7px 0px 0px; list-style: outside none none; font-family: \" hp simplified arial sans-serif font-size: line-height: box-sizing: border-box\u003e\u003ca href=\"https:\/\/cpc.ext.hp.com\/portal\/site\/cpc\/?action=findProductsByFamily\u0026amp;productFamilyCode=17851\" style=\"outline: none 0px; color: rgb(0, 125, 186); text-decoration-line: none; cursor: pointer; background: transparent; box-sizing: border-box;\"\u003eHardware \u0026gt; Computers \u0026gt; HP Business Desktop \u0026gt; HP 2xx G5- Series 1\/1\/1 wty\u003c\/a\u003e\u003c\/li\u003e\n\t\u003cli style=\"margin: 0px; padding: 7px 0px 0px; list-style: outside none none; font-family: \" hp simplified arial sans-serif font-size: line-height: box-sizing: border-box\u003e\u003ca href=\"https:\/\/cpc.ext.hp.com\/portal\/site\/cpc\/?action=findProductsByFamily\u0026amp;productFamilyCode=19696\" style=\"outline: none 0px; color: rgb(0, 125, 186); text-decoration-line: none; cursor: pointer; background: transparent; box-sizing: border-box;\"\u003eHardware \u0026gt; Computers \u0026gt; HP Business Desktop \u0026gt; HP 2xx\/3xx G6+ Pro\/ProOne\/ProMini Series 1\/1\/1 wty\u003c\/a\u003e\u003c\/li\u003e\n\t\u003cli style=\"margin: 0px; padding: 7px 0px 0px; list-style: outside none none; font-family: \" hp simplified arial sans-serif font-size: line-height: box-sizing: border-box\u003e\u003ca href=\"https:\/\/cpc.ext.hp.com\/portal\/site\/cpc\/?action=findProductsByFamily\u0026amp;productFamilyCode=19955\" style=\"outline: none 0px; color: rgb(0, 125, 186); text-decoration-line: none; cursor: pointer; background: transparent; box-sizing: border-box;\"\u003eHardware \u0026gt; Computers \u0026gt; HP Business Desktop \u0026gt; HP 2xx\/3xx G6+ Pro\/ProOne\/ProMini Series 1\/1\/1 wty - IN\u003c\/a\u003e\u003c\/li\u003e\n\t\u003cli style=\"margin: 0px; padding: 7px 0px 0px; list-style: outside none none; font-family: \" hp simplified arial sans-serif font-size: line-height: box-sizing: border-box\u003e\u003ca href=\"https:\/\/cpc.ext.hp.com\/portal\/site\/cpc\/?action=findProductsByFamily\u0026amp;productFamilyCode=19901\" style=\"outline: none 0px; color: rgb(0, 125, 186); text-decoration-line: none; cursor: pointer; background: transparent; box-sizing: border-box;\"\u003eHardware \u0026gt; Computers \u0026gt; HP Business Desktop \u0026gt; HP 405 G8 4xx G9+ Pro\/ProDesk\/ProOne\/ProMini Series 1\/1\/1 wty\u003c\/a\u003e\u003c\/li\u003e\n\t\u003cli style=\"margin: 0px; padding: 7px 0px 0px; list-style: outside none none; font-family: \" hp simplified arial sans-serif font-size: line-height: box-sizing: border-box\u003e\u003ca href=\"https:\/\/cpc.ext.hp.com\/portal\/site\/cpc\/?action=findProductsByFamily\u0026amp;productFamilyCode=19699\" style=\"outline: none 0px; color: rgb(0, 125, 186); text-decoration-line: none; cursor: pointer; background: transparent; box-sizing: border-box;\"\u003eHardware \u0026gt; Computers \u0026gt; HP Business Desktop \u0026gt; HP 4xx G7-8 ProDesk\/ProOne Series 1\/1\/1 wty\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003cdiv\u003e \u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Hp","offers":[{"title":"Default Title","offer_id":47995063206019,"sku":"AB50857","price":101.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0708\/6633\/7923\/files\/AB50857.jpg?v=1787785498","url":"https:\/\/www.mwave.com.au\/products\/hp-3-year-active-care-next-business-day-onsite-desktop-hardware-support-ab50857","provider":"Mwave","version":"1.0","type":"link"}