HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials included
Service-level options with different coverage windows
Service-level options with different onsite response time for hardware support
Access to electronic support information and services
Combine and Save on Shipping
• Item allocation for your order will usually take 1-3 business days depending on the stock availability after your payment is received
• Shipping time will apply after the above mentioned period (please see courier website for estimated delivery times once your order is dispatched)
• Easy receiving – all items from your order are usually packed together for a single delivery
• Low cost – the shipping fee is calculated based on cubic size and/or weight of your order
• A confirmed final shipping fee will be shown throughout the checkout
(Australian postcode only. For NZ customers, please check the shipping cost during the checkout process. We currently do not ship internationally except NZ.)
Please enter your postcode below for an estimated delivery cost of current product:
Price for reference only
Tracking your order
You can track your order status in the Mwave "My Account" page.
Once your order has been dispatched & picked up by the courier you will receive an email with your tracking number. If you did not receive the email you can still get the details from the "My Account" page.
To track your order simply visit the sites below with your tracking (consignment) number
Receiving your order
Please note all orders MUST be signed for, please ensure you are available at the delivery address.
We do not authorise our couriers to leave deliveries at your door.
If you are not at the delivery location at time of delivery the courier will leave a note and you will need to pick up from your local Post office or Startrack location.
All StarTrack Courier deliveries will be returned back to Mwave.
"I just want to thank you for the fastest shipment and best service I could have
ever gotten. When I placed my order with you I was a first time customer but I will
not be a last time one." -Toby C., Feb 20, 2008