HP Care Pack - 5 Years NBD On-Site Hardware Support for HP Notebooks - Duration: 5 Years - Location: On Site - Response: Next Business Day - ** Please Refer to Overview for Compatible Products **
- Manufacturer Warranty: 5 Years Limited Warranty
- Manufacturer Contact Info: http://www.hp.com, 13 10 47
** Please Note: HP Care Packs are for specific HP notebook models. Credits/refunds/exchange cannot be applied if an incompatible pack is purchased. Please contact us for more information **
FEATURES
Remote problem diagnosis and support
Onsite hardware support[1]
Replacement parts and materials included
Escalation management
Access to electronic support information and tools
HP remote system access and support
BENEFITS
Support you can count on Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
[1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
PRODUCTS COVERED BY THIS HP CARE PACK SERVICE
- HP Business Mobility - HP Elite x2/x2 10xx Tablet 3/3/3 Warranty
- HP Business Mobility - HP Elite x2/x210xx Tablet 3/3/0 Warranty
- HP Business Notebook - HP Elite Dragonfly 3/3/0 Warranty
- HP Business Notebook - HP Elite Dragonfly 3/3/3 Warranty
- HP Business Notebook - HP Elite Folio 13.5 2-in-1 3/3/0 Warranty
- HP Business Notebook - HP Elite Folio 13.5 2-in-1 3/3/3 Warranty
- HP Business Notebook - HP EliteBook 1xxx G10- 3/3/0 Warranty
- HP Business Notebook - HP EliteBook 1xxx G10- 3/3/3 Warranty
- HP Business Notebooks – Previous Series - HP ZBook Mobile WKS G4 G5 G6 3/3/0 Warranty
- Support type
- Onsite repair
- Duration
- 5 years
- Response time
- Next business day response
- Coverage window
- Standard workdays - 9 hours
- Place of service
- Onsite
- Service method
- Onsite repair
- Warranty coverage
- In warranty
- Care Pack type
- Electronic
- Additional information
- Excludes external monitor
- Service type
- ELECTRONIC CARE PACK
- Care Pack Subtype
- BASE
- Product type
- Care Pack
- Countries/Regions Available
- Australia