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HP Care Pack - 4 year Next Business Day Onsite Notebook Only Hardware Support
SKU# AC12740, Model# U7860E

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SKU # AC12740 | Model # U7860E

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HP Care Pack - 4 year Next Business Day Onsite Notebook Only Hardware Support - U7860E

Manufacturer Warranty: 4 Years Limited Warranty
Manufacturer Contact Info: http://www.hp.com, 13 10 47

 

** Please Note: HP Care Packs are for specific HP notebook models. Credits/refunds/exchange cannot be applied if an incompatible pack is purchased. Please contact us for more information **

Note: Warranty is dependant on the notebook purchased and is seperate from this Onsite Service Support.

HP Hardware Support Onsite Service

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. 
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. 
Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe. 

 

Features:

  • Remote problem diagnosis and support 
  • Onsite hardware support 
  • Replacement parts and materials included 
  • Service-level options with different coverage windows
  • Service-level options with different onsite response time for hardware support
  • Escalation management 
  • Access to electronic support information and services

 

Compatible Products:

HP EliteBook 2170p Notebook PC
HP EliteBook 2560p Notebook PC
HP EliteBook 2570p Notebook PC
HP EliteBook 2760p Tablet PC
HP EliteBook 820 G1 Notebook PC
HP EliteBook 840 G1 Notebook PC
HP EliteBook 8460p Notebook PC
HP EliteBook 8470p Notebook PC
HP EliteBook 850 G1 Notebook PC
HP EliteBook 8570p Notebook PC
HP EliteBook Folio 9470m Ultrabook
HP EliteBook Folio 9470m Ultrabook
HP EliteBook Revolve 810 G1 Tablet

SKU # AC12740 | Model # U7860E

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