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|· Remote problem diagnosis and support|
|· Next business day onsite hardware support|
|· Formal escalation procedures and management|
|· Replacement parts and materials included|
|· Access to electronic support information and tools|
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.
** Please Note: HP Care Packs are for specific HP notebook models. Credits/refunds/exchange cannot be applied if an incompatible pack is purchased. Please contact us for more information **