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Cisco SPA500S Expansion Module 32-Button Attendant Console
SKU# AB51616, Model# SPA500S

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SKU # AB51616 | Model # SPA500S | Brand Cisco

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Cisco SPA500S Expansion Module 32-Button Attendant Console

Rating: 5.0 stars - 2 reviews

The Cisco SPA500S 32-Button Attendant Console is part of the Cisco Small Business Pro Series and designed for use with the Cisco SPA5XXG Series IP Phones. It is an ideal solution for small businesses wanting to simplify incoming call handling by quickly directing calls to the requested party and also to monitor line status from a central location.

Key Features

  • 32 programmable buttons simplify dialing and call transfers
  • Multicoloured LED's monitor the status of each configured voice line via Busy Lamp Field (BLF)
  • Two attendant consoles can be linked, for a total of 64 buttons

This Cisco attendant console easily attaches to an SPA500 Series IP Phone, providing 32 programmable speed-dial or direct station select (DSS) buttons, each illuminating the line’s status (idle, ringing, busy, or null) via the BLF. Incoming calls can immediately be transferred to the proper location with the push of a button assigned to the extension. The modular design of the Cisco SPA500S permits up to two attendant consoles to be deployed, for a total of 64 buttons, offering an affordable solution that expands with the growth of your voice network.

Installation and setup is just a matter of connecting the supplied bracket and cable to the attendant console, which uses the phone’s power supply; no additional power source is required. Based on the Session Initiation Protocol (SIP), the Cisco SPA500S has been tested to ensure comprehensive interoperability with equipment from voice over IP (VoIP) infrastructure leaders, enabling service providers to offer competitive, feature-rich services to their customers.


  • 32 programmable multicolored LED buttons
  • Illuminated line status monitoring (green for idle, red for in use, blinking red for ringing, orange for registration error)
  • Call transfer
  • Speed dial
  • DSS
  • Busy lamp field
  • One-touch transfer
  • Call pickup


  • Ports: 2 auxiliary ports
  • Buttons: 32
  • LEDs: Multicolored: green, red, orange


  • Dimensions: W x H x D 101 x 201 x 39 mm
  • Unit weight: 2 lb (0.9 kg)
  • Power: Provided by host Cisco SPA500 Series IP phone
  • Certification: FCC, cUL, CE, Canadian Interference-Causing Equipment Standard ICES-003
  • Operating temperature: 41º to 113ºF (0º to 40ºC)
  • Storage temperature: -13º to 185ºF (-40º to 70ºC)
  • Operating humidity: 5% to 95% noncondensing, operating and nonoperating
  • Storage humidity: 5% to 95% noncondensing, operating and nonoperating

SKU # AB51616 | Model # SPA500S

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