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Home > Extended Warranties > Other IT Product Warranties > AudioCodes ACTS24X7-MP11X_S3/YR 24x7 Technical Support Contract - Media Pack
SKU # AC29322 | Model # ACTS24X7-MP11X_S3/YR | Brand AudioCodes
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· Get fast and effective support and resolution for day-to-day operational issues and complex issues |
· Free access to software for AudioCodes products, including patches, Maintenance Releases, and major software version releases |
· Level 2-4 remote technical support for a 12-month period for deployed products |
· 24x7, web-based service-desk for support ticket creation, tracking, status updates and notification |
· Fast response times, prioritisation and incident escalation |
AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. AudioCodes' Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as the 4-hour Managed Spares service.
SKU # AC29322 | Model # ACTS24X7-MP11X_S3/YR
See an error? Click here and let us know
Combine and Save on Shipping
• Item allocation for your order will usually take 1-3 business days depending on the stock availability after your payment is received
• Shipping time will apply after the above mentioned period (please see courier website for estimated delivery times once your order is dispatched)
• Easy receiving – all items from your order are usually packed together for a single delivery
• Low cost – the shipping fee is calculated based on cubic size and/or weight of your order
• A confirmed final shipping fee will be shown throughout the checkout
Shipping cost
(Australian postcode only. For NZ customers, please check the shipping cost during the checkout process. We currently do not ship internationally except NZ.)
Please enter your postcode below for an estimated delivery cost of current product:
Tracking your order
You can track your order status in the Mwave "My Account" page.
Once your order has been dispatched & picked up by the courier you will receive an email with your tracking number. If you did not receive the email you can still get the details from the "My Account" page.
To track your order simply visit the sites below with your tracking (consignment) number
www.startrack.com.au
www.auspost.com.au
https://www.startrackcourier.com.au/ (StarTrack Courier)
Receiving your order
Please note all orders MUST be signed for, please ensure you are available at the delivery address.
We do not authorise our couriers to leave deliveries at your door.
If you are not at the delivery location at time of delivery the courier will leave a note and you will need to pick up from your local Post office or Startrack location.
All StarTrack Courier deliveries will be returned back to Mwave.
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All prices and specifications are subject to change without notice.
Mwave Australia is not responsible for typographical errors. All specials are while
stock lasts and subject to change without notice. All typographical errors are subject to correction.
All product images may vary from the actual product.images are only to be used as a point of reference.