Customer Service Help & Support Centre

I won't be at home for delivery. How can I get my order?

If you believe the delivery address will be unattended when courier is scheduled to deliver then please select Australia Post as the method for delivery.

This will ensure that your order is delivered to the Local Post Office for collection at your convenience. Please note that if your order is not collected in 10days from the Post Office then it will be returned back to Mwave

Photo ID and signature is required at collection

Some weight and size restrictions apply so not all orders may be eligible to be shipped with Australia Post.

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