Customer Service Help & Support Centre

Product Availability

The availability listing of products on our website is a combination of stock availability between at Mwave and our suppliers. When availability is listed as:

In Stock at Mwave - Yes. Time for Dispatch: 1-2 Business Days = Mwave has stock in its Lidcombe warehouse
In Stock at Supplier - Yes. Time for Dispatch: x-y Days = Item is temporarily not with Mwave, but is available from supplier(s) in Australia. Usually processing (supplier order & delivery to us and then item allocation to your order) will be completed within this specified time frame.
Preorder =
1) Item is not currently available in Australia, such as upcoming new products;
2) Item is only supplied based on special orders, such as some niche or high end products;
3) Item is currently out of the stock from both Mwave and its suppliers, and will be arriving soon.

ETA for Preorder items would be a minimum of 2-4 weeks, however if stocks arrive earlier than expected then customer orders will be fulfilled accordingly

Notify Me = Either no stock or no ETA at suppliers or Mwave. Please subscribe to our Notification alerts. You will be sent a notification email once suppliers receive stock and we are able to supply the item.

* Availability is to be used as a guide only, availability can change without notice due to demand and in-store purchases, please contact us via online chat or our job/ticket system if you wish to confirm stock.

Was This Helpful?
Yes | No