Customer Service Help & Support Centre

Who do I contact for technical support?

You may contact Mwave Customer Service for compatibility/technical advice relating to our system builds and components. For all other parts, there are simply far too many combinations of parts out there for our team to be aware of every possibility, however we will assist you as much as we can. We highly recommend the customer contact technical support of the manufacturer for the part in question - this will ensure that you are given the correct advice (they can also be contacted for compatibility advice). The manufacturer is often able to suggest additional tips and tricks that our staff may not be aware of. Manufacturer support contacts

We do provide technical support for our Custom System Builds - feel free to lodge a support ticket via our job/ticket system with your question, and we'll do our best to provide assistance as soon as possible. Alternatively you can contact techsupport@mwave.com.au.

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