Customer Service Help & Support Centre

Do you ship internationally?

Currently, international shipping via the web checkout is only available for New Zealand.
Only International Transfer Payment and Paypal are accepted.

Shipping Costs to NZ
You will need to create an account with your NZ address and add items to cart to be able to view shipping costs to NZ.
Please note that Customs Duties and Taxes may apply which are not included in your order total. Please contact your local Customs authority to confirm if duties may apply to your order.
For all other countries, please email sales@mwave.com.au for a quote on shipping to your destination.

We also reserve the right to refuse any orders placed from outside of Australia (even for those with delivery addresses in Australia). This is to ensure that our standard security procedures can be completed (some non-Australian credit cards, for example, are not compatible with our verification system).

We only accept Bank Transfer Payment for international orders from other countries - a bank transaction fee of $25.00 applies.

International Bank Details:-
Beneficiary Name: ESEL PTY LTD t/a MWAVE
Beneficiary Address: UNIT F3, 3-29 Birnie Ave, LIDCOMBE, NSW, 2141, AUSTRALIA
Beneficiary Account Number: 192858; BSB Number: 032088
Telephone number: 0061-2-96496184
Bank Name: WESTPAC
Bank Address: TOP RYDE SHOPPING CENTRE, 2 DEVLIN ST, RYDE, NSW, 2112, AUSTRALIA
SWIFT Code: WPACAU2S

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