Customer Service Help & Support Centre

Do you ship internationally?

International shipping is only available to New Zealand.

Shipping Costs & GST

Shipping costs and NZ GST will be calculated at checkout.
Please add your items to cart, create/select your NZ address and the shipping costs and total order value will be calculated at checkout before you pay and submit the order

More info:

Order Tracking

Once you receive your shipping confirmation email you can track your order by clicking the link in the email, or go directly to your account.

Transit Times

All Metropolitan Cities: 3-5 business days

Regional NZ: 5+ business days 

Shipping days exclude exclude public holidays and weekends.

Peak Periods - Cyber week & Xmas

There may be a delay of up to 2 days during our sale periods.

Custom and Duty charges

Deliveries to countries outside Australia might incur customs or import taxes. Unfortunately, since we don't have any control over these charges, we can't cover them for you.

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