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Latest Scams and Security Alerts

16 January 2020



Recently, there have been several fraudulent, phishing and other suspicious communications sent by unofficial organisations and individuals. Fraudulent scams are usually received via SMS or email or can be found on social media.


If you wish to research if an email is legitimate, it may be worthwhile contacting the organisation who appears to have sent it. It’s best to find their contact details via their official website. When finding their contact details, never trust contact details or click links on suspicious emails.


To find out more or report a scam, please visit:


If you come across any suspicious emails or other communication relating to Mwave, please also report it to: [email protected]


Examples of email scams may be but not limited to:

  • • Offer deals that may be ‘too good to be true’
  • • Invite you to try a product
  • • Offer free products & service





Over the last couple of days, a few customers have reported receiving scam emails from a sender impersonating Westpac bank.
Please do not reply or clickthrough the scam email.
The scam email typically has the following passage:
Dear client,
We've noticed that someone made a purchase on For your protection we've disabled your card for online purchases. Please make sure that these transactions were made by you.
You can check your account statements by clicking the link below.
[click here to login]
The Westpac Team




Recently, some customers have reported receiving emails from their banks regarding suspicious purchases made at our store.



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