Privacy Policy
Registration
Our site's registration form requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings; during the registration process.
Our site uses an order form for customers to request information, products, and
services. We collect visitor's contact information (like their email address), and
financial information (like their account or credit card numbers). The customer's
contact information is used to get in touch with the visitor when necessary. i.e,
in the event there is a problem processing an order, corporate changes, or changes
in privacy practices. Financial information that is collected is used to bill the
user for products and services. The customer ID numbers are assigned to Web site
visitors to verify the user's identity and for use as account numbers in our record
system.
Links/3rd Parties
This site contains links to other sites. Mwave Australia is not responsible for
the privacy practices or the content of such Web sites. We encourage our users to
be aware when they leave our site and to read the privacy statements of each and
every web site that collects personally identifiable information. This privacy statement
applies solely to information collected by this Web site.
Mwave Australia is the sole collector of information, and is not shared with any
3rd parties. However, we do offer printable rebate forms and warranty information.
Mwave Australia is not responsible for the privacy practices of those companies.
Please review their respective privacy statements.
Security
This website takes every precaution to protect our users information. When users
submit sensitive information via the website, your information is protected both
online and off-line. When our registration/order form asks users to enter sensitive
information (such as credit card number), that information is encrypted and is protected
with the best encryption software in the industry - SSL. While on a secure page,
such as our order form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked,
or open, when you are just surfing.
While we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line. All of our users information,
not just the sensitive information mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific job (for example,
our billing clerk or a customer service representative) are granted access to personally
identifiable information. Our employees must use password-protected screen-savers
when they leave their desk. When they return, they must re-enter their password
to re-gain access to your information. Furthermore, ALL employees are kept up-to-date
on our security and privacy practices. Every quarter, as well as any time new policies
are added, our employees are notified and/or reminded about the importance we place
on privacy, and what they can do to ensure our customers information is protected.
Finally, the servers that we store personally identifiable information on are kept
in a secure environment.
If you have any questions about the security at our web site, please send an e-mail
to sales@mwave.com.au.
Removal/Opt Out
Our site provides users the opportunity to opt-out of receiving communications from
us at the point where we request information about the visitor.
This site gives users the following options for removing their information from
our database to not receive future communications or to no longer receive our service.
You can send email to: sales@mwave.com.au
Correct/Update
This site gives users the following options for changing and modifying information
previously provided.
web site: Update/Modify Account Information
email: sales@mwave.com.au
Notification of Changes
If we decide to change our privacy policy, we will post those changes on here so
our users are always aware of what information we collect, how we use it, and under
circumstances, if any, we disclose it. If at any point we decide to use personally
identifiable information in a manner different from that stated at the time it was
collected, we will notify users by way of an email. Users will have a choice as
to whether or not we use their information in this different manner. We will use
information in accordance with the privacy policy under which the information was
collected.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site,
or your dealings with this Web site, you can contact
Mwave Australia sales@mwave.com.au
