Customer Service Help & Support Centre

Order Status - Online Enquiry

To check order status, make changes to your current order, order cancellations and other order related questions please click the button below. All enquiries are responded to within 24 hours from Mon – Fri 9am – 6pm, Sat 9am - 1pm (AEST)

+ New Message (Job / Ticket)

Live Chat (Real Person)

Mwave Live Chat does not allow you to make changes or cancellations to your order during Live Chat. Please submit an Online Enquiry (job / ticket) for these issues. Online Mon – Fri 9am – 6pm, Sat 9am - 1pm (AEST)

Email & Telephone

Mwave does not allow you to make changes or cancellations to your order during telephone converstionation or fax transmissions. Please submit an Online Enquiry (job / ticket) for these issues. Operating Hours: Mon – Fri 9am – 6pm, Sat 9am - 1pm (AEST)

For quick customer service always use the Online Enquiry (job / ticket)

  • Email:
    sales@mwave.com.au
  • Telephone:
    1300-727-446
  • Fax:
    (02)9648-3980
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